PRIVACY POLICY
Last updated May 25, 2024
This privacy notice for JUMPELITE TRADING HORSES (doing business as JumpElite) ("we,"
"us," or "our"), describes how and why we might collect, store, use, and/or share ("process")
your information when you use our services ("Services"), such as when you:
• Visit our website at http://www.jumpelite.com, or any website of ours that links to this privacy
notice
• Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at privacypolicy@jumpelite.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more about personal
information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which types of parties do we share personal information? We may
share information in specific situations and with specific categories of third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Learn more about how we keep your information safe.


What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by
contacting us. We will consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what we do with any information we collect? Review the privacy
notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the following:
• names
• phone numbers
• email addresses
• usernames
• passwords
• debit/credit card numbers
• billing addresses


• contact preferences
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number, and the security code associated with your payment
instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here:
https://tripe.com/ae/privacy.
Social Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information described in the section
called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our Services
and which we record in log files. Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and settings and information about
your activity in the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features you use), device
event information (such as system activity, error reports (sometimes called "crash dumps"), and
hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet,
or other device you use to access the Services. Depending on the device used, this device data
may include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location, which
can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by refusing access to


the information or by disabling your Location setting on your device. However, if you choose to
opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact
with our Services, including:
• To facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep
your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to
provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.
• To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
• To fulfill and manage your orders. We may process your information to fulfill and manage your
orders, payments, returns, and exchanges made through the Services.
• To enable user-to-user communications. We may process your information if you choose to
use any of our offerings that allow for communication with another user.
• To request feedback. We may process your information when necessary to request feedback
and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal
information you send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time. For more
information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
• To protect our Services. We may process your information as part of our efforts to keep our
Services safe and secure, including fraud monitoring and prevention.
• To evaluate and improve our Services, products, marketing, and your experience. We may
process your information when we believe it is necessary to identify usage trends, determine the
effectiveness of our promotional campaigns, and to evaluate and improve our Services,
products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to
better understand how they are being used so we can improve them.
• To comply with our legal obligations. We may process your information to comply with our legal
obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?


In Short: We may share information in specific situations described in this section and/or with
the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents ("third parties") who perform
services for us or on our behalf and require access to such information to do that work. We have
contracts in place with our third parties, which are designed to help safeguard your personal
information. This means that they cannot do anything with your personal information unless we
have instructed them to do it. They will also not share your personal information with any
organization apart from us. They also commit to protect the data they hold on our behalf and to
retain it for the period we instruct. The categories of third parties we may share personal
information with are as follows:
• Data Analytics Services
• Data Storage Service Providers
• Payment Processors
• User Account Registration & Authentication Services
• Website Hosting Service Providers
We also may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access
or store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we
may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile
information we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as well as other
information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you review their

privacy notice to understand how they collect, use, and share your personal information, and
how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting, or other legal requirements). No purpose in this notice will require us
keeping your personal information for longer than the period of time in which users have an
account with us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission over
the Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?"
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.


Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in
the emails that we send, or by contacting us using the details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the
marketing lists. However, we may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
• Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain features or services
of our Services.
If you have questions or comments about your privacy rights, you may email us at
privacypolicy@jumpelite.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by
an updated "Revised" date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently.


posting a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
privacypolicy@jumpelite.com or contact us by post at:
JUMPELITE TRADING HORSES
United Arab Emirates
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to
review, update, or delete your personal information, please fill out and submit a data subject
access request.